All items from SPJ Crafts and Engraving are created with great care and pride.
However, there are risks of damage during shipping.
All our items are guaranteed to be free from defect.
All returns must first be pre-approved via e-mail before returning any item.
Customers are responsible for return shipping costs.
If an item arrives damaged or defective, it may be returned for replacement, exchange, or refund.
If you are unsatisfied with an item please provide a detailed explanation why.